Your email growth partner. Not a typical agency.

We're your new email marketing partner. Delivering scalable, profitable growth, retention & LTV. All through email & SMS.

Trusted By Over 300 Brands

Email & SMS Marketing

Copywriting

We couldn't find an agency we trusted. So we created it.
We couldn't find an agency we trusted. So we created it.
We couldn't find an agency we trusted. So we created it.

$140M

Generated Revenue

300+

Trusted Clients

2016

Founded

Building Revenue through Email & SMS

Focusing only on retention marketing through email & SMS.

Email Marketing
SMS Marketing
Automatic Flows
Branded Designs
Increase retention & LTV with email marketing

Retaining existing customers is as important as finding new ones. We focus on retention & engagement. Through email marketing.

Increase Customer LTV

Increased Engagement

Increase CVR

Analytics

Email Marketing
SMS Marketing
Automatic Flows
Branded Designs
Increase retention & LTV with email marketing

Retaining existing customers is as important as finding new ones. We focus on retention & engagement. Through email marketing.

Increase Customer LTV

Increased Engagement

Increase CVR

Analytics

Email & SMS are the only platforms you control.

We’re an agency focused on the only two platforms you can truly control: email & SMS. Unlike social platforms, your email account won't get banned. You have full control over your customer audience, and that's what we specialise in.

Total Email Revenue

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Total Email Revenue

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Total Email Revenue

J

F

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Turn One-Time Customers Into Raving Fans.

Offload your brand's email & SMS marketing with our industry changing money-back guarantee, something almost no one has.

Designed to turn one-time customers into lifelong, raving fans. Email & SMS marketing is the most overlooked marketing channel.

Boost your average customer LTV

Tailor marketing strategies

Turn customers into repeating buyers

Generate high-quality content

Maximize revenue that's cheaper to acquire than PPC

Offer website design, development

Streamline the most basic email & SMS flows, saving time & money

Manage and grow social media profiles

If you have less than 25% of revenue from email,you're leaving money on the table.

You should be making more revenue from email & SMS. If it's less than 25%, there's room for major improvement.

We focus on increasing revenue without ruining your customer's trust in your brand.

Increase overall revenue from your email & SMS programs

Decrease abandoned cart by capturing users who leave

Increase community & customer LTV by building trust

Turn your email channel into a serious cash producing system

Tailor marketing strategies

Offer website design, development

Generate high-quality content

Manage and grow social media profiles

Revenue From Email

32.8%

Revenue From Email

32.8%

Revenue From Email

32.8%

Our case studies speak for themselves.

We document the growth of all of our clients. From the lessons we learn in one industry, we use in others. It's one way we can leverage our expertise. Here are some of our favorites.

Email & SMS

Cellect Lowered Abandon Cart by 68%

Cellect was losing money from high abandon cart rates. ‍Over a 90-day period, we implemented an omni-channel strategy improving sales by 122%, a 96% increase in conversion rate, and a 68% decrease in AC.

Email & SMS

Cellect Lowered Abandon Cart by 68%

Cellect was losing money from high abandon cart rates. ‍Over a 90-day period, we implemented an omni-channel strategy improving sales by 122%, a 96% increase in conversion rate, and a 68% decrease in AC.

Email & SMS

Cellect Lowered Abandon Cart by 68%

Cellect was losing money from high abandon cart rates. ‍Over a 90-day period, we implemented an omni-channel strategy improving sales by 122%, a 96% increase in conversion rate, and a 68% decrease in AC.

Email Only

Happy Maggie grew revenue by 50k in 1 month

By implementing our entire end-to-end retention, email & SMS program, HM's monthly revenue grew by 53k in the first month. Their CVR grew from 0.89% to 3.2%.

Email Only

Happy Maggie grew revenue by 50k in 1 month

By implementing our entire end-to-end retention, email & SMS program, HM's monthly revenue grew by 53k in the first month. Their CVR grew from 0.89% to 3.2%.

Email Only

Happy Maggie grew revenue by 50k in 1 month

By implementing our entire end-to-end retention, email & SMS program, HM's monthly revenue grew by 53k in the first month. Their CVR grew from 0.89% to 3.2%.

Marketing

Homecraft Saw 45% Increase in Repeat Purchase Rate

Implementing custom campaigns & automatic flows saw quick wins for Homecraft. By increaseing their repeat purchase rate to 87%, and an increase in AOV to $144.

Marketing

STING revenue grows to 20% from email

As a global boxing brand, STING's revenue was only 3.6% from email. As we began, this grew to 20% globally, and we're still increasing. With their goal at 30%, it'll be achieved in the next 3-4 months.

Marketing

USA-based Cocktail Brand Decreased CPA to $8

With no email marketing utilised, we implemented our strategy for this DTC brand. Within 3 months, the repeat customer rate grew from 25.25% to 61.54%. Their CPA lowered from $32 to $8.

Trusted by 300+ brand. 27+ industries.

From B2B ecommerce, through to DTC brands. Our results speak for themselves.

  • Tianna Williams

    You guys did it again. With the new website & email & texting... over $35,000 this month alone. First month for the new site. How did you do it??

  • Brenda Janschek

    Thanks for all your hard work helping us with the emails. We have had 200 people recovered from abandon carts, thankfully. Interestingly all in one day!

  • Alexx Stuart

    Arlena just gets in there and does what needs doing. They're you need who wants to geek out on all the testing, knows all the tricks to help you reach the people who are simply trying to find your products and services too, and deliver the best ROI possible. You can feel their genuine excitement for getting great results for you. Nothing feels a chore. I love my job and my business and I only work with people who love what they can bring to it and love what they do too in the process.

  • Tianna Williams

    You guys did it again. With the new website & email & texting... over $35,000 this month alone. First month for the new site. How did you do it??

  • Brenda Janschek

    Thanks for all your hard work helping us with the emails. We have had 200 people recovered from abandon carts, thankfully. Interestingly all in one day!

  • Alexx Stuart

    Arlena just gets in there and does what needs doing. They're you need who wants to geek out on all the testing, knows all the tricks to help you reach the people who are simply trying to find your products and services too, and deliver the best ROI possible. You can feel their genuine excitement for getting great results for you. Nothing feels a chore. I love my job and my business and I only work with people who love what they can bring to it and love what they do too in the process.

  • Tianna Williams

    You guys did it again. With the new website & email & texting... over $35,000 this month alone. First month for the new site. How did you do it??

  • Brenda Janschek

    Thanks for all your hard work helping us with the emails. We have had 200 people recovered from abandon carts, thankfully. Interestingly all in one day!

  • Alexx Stuart

    Arlena just gets in there and does what needs doing. They're you need who wants to geek out on all the testing, knows all the tricks to help you reach the people who are simply trying to find your products and services too, and deliver the best ROI possible. You can feel their genuine excitement for getting great results for you. Nothing feels a chore. I love my job and my business and I only work with people who love what they can bring to it and love what they do too in the process.

  • Yusuf N

    The investment paid for itself by month 3. We've grown our email revenue from $0 consistently, to $65k monthly.

  • Tom Watkin

    $250,000 of new revenue in 3 weeks. All because of Arlena's email marketing. Whatever they're doing, it damn works.

  • Kat Loterzo

    Arlena's email genius surpassed everything I expected. In 6 weeks, our campaigns & automatic emails brought in $118,000. Thank you Arlena for the strategy, content & implementation! Working with Arlena felt like having a dedicated and results-driven partner on our team - instead of one hire, we had 6.

  • Yusuf N

    The investment paid for itself by month 3. We've grown our email revenue from $0 consistently, to $65k monthly.

  • Tom Watkin

    $250,000 of new revenue in 3 weeks. All because of Arlena's email marketing. Whatever they're doing, it damn works.

  • Kat Loterzo

    Arlena's email genius surpassed everything I expected. In 6 weeks, our campaigns & automatic emails brought in $118,000. Thank you Arlena for the strategy, content & implementation! Working with Arlena felt like having a dedicated and results-driven partner on our team - instead of one hire, we had 6.

  • Steve Anderson

    Their transparent work ethic is incredible. First week's revenue happened to be over BFCM. Blew every height we thought possible. $654k for one weekend. Can't wait to see what's next.

  • John Barnes

    We've sold more units in the first 90-days online through email than we have for our entire DTC channel for the last year. My hat goes off to y'all.

  • Terry Karrys

    I've worked with more agencies than I can remember and no one is better than Arlena Brands. As a scrappy DTC e-commerce brand, it's crucial that we can make sure our customer journey is the same throughout each touchpoint. Working with Arlena & Josh & the team is like creating a sales person who never sleeps and tells your story 24/7.

  • Steve Anderson

    Their transparent work ethic is incredible. First week's revenue happened to be over BFCM. Blew every height we thought possible. $654k for one weekend. Can't wait to see what's next.

  • John Barnes

    We've sold more units in the first 90-days online through email than we have for our entire DTC channel for the last year. My hat goes off to y'all.

  • Terry Karrys

    I've worked with more agencies than I can remember and no one is better than Arlena Brands. As a scrappy DTC e-commerce brand, it's crucial that we can make sure our customer journey is the same throughout each touchpoint. Working with Arlena & Josh & the team is like creating a sales person who never sleeps and tells your story 24/7.

Our money-back guarantee.

If you're not fully satisfied with the direction of our partnership, you have a window where (if you so choose) you can cancel and get a full refund.

PS: no one does this.

*each contract will have different cancellation periods. This is based on the work required to fulfil our obligations to you.

Results guaranteed

No lock-in contracts

Frequently Asked Questions

Here's the questions we receive often from clients just like you.

Why don’t you offer a la carte services?

Been there, done that. But it was no where near as effective to create consistent, profitable results. Providing a single service allows us to focus & do what our best work is.

What’s different about Arlena?
How many clients do team members work on?
Why do we need a retention & lifecycle marketing agency?

You need to retain customers. It’s as important as acquiring new ones. Our speciality is in retention. Keeping them engaged. And increasing their lifetime value.

Why do we need a retention & lifecycle marketing agency?
What is a full-service team? What roles?

For ecommerce, by ecommerce.

We were e-commerce executives. Trying to find an agency we could trust proved challenging. So, in 2016, we started the agency we couldn't find. We've worked with 300+ brands. In 27 industries. And we're just getting started.

Contact Arlena

Suite 210, 2030 Bristol Cir, Oakville, ON, Canada L6H 0H2

+1 647-202-0628

Copyright © Arlena Brands 2023

For ecommerce, by ecommerce.

We were e-commerce executives. Trying to find an agency we could trust proved challenging. So, in 2016, we started the agency we couldn't find. We've worked with 300+ brands. In 27 industries. And we're just getting started.

Contact Arlena

Suite 210, 2030 Bristol Cir, Oakville, ON, Canada L6H 0H2

+1 647-202-0628

Copyright © Arlena Brands 2023

For ecommerce, by ecommerce.

We were e-commerce executives. Trying to find an agency we could trust proved challenging. So, in 2016, we started the agency we couldn't find. We've worked with 300+ brands. In 27 industries. And we're just getting started.

Contact Arlena

Suite 210, 2030 Bristol Cir, Oakville, ON, Canada L6H 0H2

+1 647-202-0628

Copyright © Arlena Brands 2023