From zero to hero, your email is about to change.

We’re built for ecommerce, by ecommerce executives. We know how hard it is to find an agency to deliver what they say. We couldn’t find it, so we started our own. Unlike most agencies, our email & SMS services aren’t an afterthought... it’s all that we do. So we do it right.

We built the agency we couldn't find.

As e-commerce executives, we would frequently hire, monitor & fire agencies. None of them were good enough. Their communication sucked. Their results wavered. And we constantly had them grow unresponsive. So we built the agency we couldn’t find. For brands like us.

We only do email & SMS.

We've tried offering a full-scale marketing service to clients. It didn't work. We sat down and analysed our top clients. What made their results so successful, and other clients not nearly as good? Simple. The results scaled for the clients we worked with on one service – email marketing.

So we dropped all advertising. All web design. All CRO. We let go of every other service to focus on one form of retention. Email & SMS.

And since then, the results for our clients have scaled beyond our wildest imagination.

We've run global brands. So we understand every angle.

Running a brand requires a lot of moving parts. There's logistics. Staffing. Advertising. Taxes. Customer service. Product design. Manufacturing. Shipping. Returns. Trademarks. And so much more.

Because we've worked in brands, we know the details. We know how your marketing channels affect the other aspects of the business.

So we've designed a system that works with the rest of your business. Together as one.

No more putting marketing in a silo.

What Clients Have to Say

We're a team of dedicated professionals who are committed to helping you unlock your brand's email growth.

  • John Barnes

    We've sold more units in the first 90-days online through email than we have for our entire DTC channel for the last year. My hat goes off to y'all.

  • Steve Anderson

    Their transparent work ethic is incredible. First week's revenue happened to be over BFCM. Blew every height we thought possible. $654k for one weekend. Can't wait to see what's next.

  • Alexx Stuart

    Arlena just gets in there and does what needs doing. They're you need who wants to geek out on all the testing, knows all the tricks to help you reach the people who are simply trying to find your products and services too, and deliver the best ROI possible. You can feel their genuine excitement for getting great results for you. Nothing feels a chore. I love my job and my business and I only work with people who love what they can bring to it and love what they do too in the process.

  • Brenda Janschek

    Thanks for all your hard work helping us with the emails. We have had 200 people recovered from abandon carts, thankfully. Interestingly all in one day!

  • Tianna Williams

    You guys did it again. With the new website & email & texting... over $35,000 this month alone. First month for the new site. How did you do it??

  • Terry Karrys

    I've worked with more agencies than I can remember and no one is better than Arlena Brands. As a scrappy DTC e-commerce brand, it's crucial that we can make sure our customer journey is the same throughout each touchpoint. Working with Arlena & Josh & the team is like creating a sales person who never sleeps and tells your story 24/7.

  • Kat Loterzo

    Arlena's email genius surpassed everything I expected. In 6 weeks, our campaigns & automatic emails brought in $118,000. Thank you Arlena for the strategy, content & implementation! Working with Arlena felt like having a dedicated and results-driven partner on our team - instead of one hire, we had 6.

  • Amir Raphael

    They grew our Shopify revenue from $10,000 per month to $300,000+ monthly in the first 12-months. In our competitive phone industry it's crucial we have email & SMS that just works. And Arlena (and Josh) do just that.

  • Tom Watkin

    $250,000 of new revenue in 3 weeks. All because of Arlena's email marketing. Whatever they're doing, it damn works.

  • Yusuf N

    The investment paid for itself by month 3. We've grown our email revenue from $0 consistently, to $65k monthly.

  • Nicole Avery

    I've worked with Arlena on two very successful product launches. Both launches exceeded my expectations. This was my first time launching. I recommend the team any day of the week.

  • Arran Davidson

    We were hesitant at first to proceed with Arlena given our long sales cycle (6-9 months). But it's proven successful. We've opened doors that have taken us years to attain. Within the first 12-months, over $2.2m of signed contracts because of Arlena. That's a great success.

For ecommerce, by ecommerce.

We were e-commerce executives. Trying to find an agency we could trust proved challenging. So, in 2016, we started the agency we couldn't find. We've worked with 300+ brands. In 27 industries. And we're just getting started.

Contact Arlena

Suite 210, 2030 Bristol Cir, Oakville, ON, Canada L6H 0H2

+1 647-202-0628

Copyright © Arlena Brands 2023

For ecommerce, by ecommerce.

We were e-commerce executives. Trying to find an agency we could trust proved challenging. So, in 2016, we started the agency we couldn't find. We've worked with 300+ brands. In 27 industries. And we're just getting started.

Contact Arlena

Suite 210, 2030 Bristol Cir, Oakville, ON, Canada L6H 0H2

+1 647-202-0628

Copyright © Arlena Brands 2023

For ecommerce, by ecommerce.

We were e-commerce executives. Trying to find an agency we could trust proved challenging. So, in 2016, we started the agency we couldn't find. We've worked with 300+ brands. In 27 industries. And we're just getting started.

Contact Arlena

Suite 210, 2030 Bristol Cir, Oakville, ON, Canada L6H 0H2

+1 647-202-0628

Copyright © Arlena Brands 2023